The status of the order in Western Armenian
A customer calls the plant: the delivery term, the waybill, the acceptance and a defect in Western Armenian. 8 phrases that the conversation is made of: «Բարեւ ձեզ (parev tsez), կ'ուզեմ (g'uzem) ճշտել (jshdel) մատակարարման (madagararman) ժամկէտը (zhamgedə)։» — Hello, I would like to clarify the delivery term; «Խմբաքանակը (khmpak'anagə) արդէն (arten) պատրաստ (badrasd) է, վաղը (vaghə) պիտի (bidi) բեռնառաքենք։» — The batch is ready; tomorrow we'll ship it.
How the whole thing sounds
The situation: a customer calls the plant: the delivery term, the waybill, the acceptance and a defect. First the whole conversation, then each line on its own, with a translation.
- Բեռնագիրը ելեկտրոնային փոստո՞վ պիտի ղրկէք։perrnakirə yelegdronayin p'osdov bidi ghrgek'Will you send the waybill by e-mail?
- Անցեալ պատուէրին մէջ արտադրատեսակ մը արատով էր։antsyal badverin mech ardatradesag mə aradov erIn the last order one item came with a defect.
Lines one by one
| Western Armenian | Reading | Translation |
|---|---|---|
| Բարեւ ձեզ (parev tsez), կ'ուզեմ (g'uzem) ճշտել (jshdel) մատակարարման (madagararman) ժամկէտը (zhamgedə)։ | parev tsez, g'uzem jshdel madagararman zhamgedə | Hello, I would like to clarify the delivery term. |
| Խմբաքանակը (khmpak'anagə) արդէն (arten) պատրաստ (badrasd) է, վաղը (vaghə) պիտի (bidi) բեռնառաքենք։ | khmpak'anagə arten badrasd e, vaghə bidi perrnarrak'enk' | The batch is ready; tomorrow we'll ship it. |
| Բեռնագիրը (perrnakirə) ելեկտրոնային (yelegdronayin) փոստո՞վ պիտի (bidi) ղրկէք։ | perrnakirə yelegdronayin p'osdov bidi ghrgek' | Will you send the waybill by e-mail? |
| Այո (ayo), եւ (yev) մակնշումը (magnshumə) պիտի (bidi) ըլլայ (əllay) ըստ (əsd) ձեր (tser) պահանջի։ | ayo, yev magnshumə bidi əllay əsd tser bahanchi | Yes, and the marking will be according to your requirement. |
| Անցեալ (antsyal) պատուէրին մէջ (mech) արտադրատեսակ (ardatradesag) մը (mə) արատով էր (er)։ | antsyal badverin mech ardatradesag mə aradov er | In the last order one item came with a defect. |
| Գիտեմ (kidem)։ Այս անգամ (ays ankam) ընդունումը (əntunumə) պիտի (bidi) ըլլայ (əllay) երկու (yergu) ստուգումով։ | kidem Ays ankam əntunumə bidi əllay yergu sdukumov | I know. This time the acceptance will pass with two inspections. |
| Լաւ (lav)։ Իսկ (isg) երաշխիքային (yerashkhik'ayin) ժամկէտը (zhamgedə) նոյնն (nuynn) է՝ մէկ (meg) տարի (dari)՞։ | lav Isg yerashkhik'ayin zhamgedə nuynn e meg dari | All right. And is the warranty term the same — one year? |
| Երկու (yergu) տարի (dari), եթէ (yet'e) պահեստաւորումը (bahesdavorumə) մեր (mer) քով (k'ov) է։ | yergu dari, yet'e bahesdavorumə mer k'ov e | Two years, if the storage is with us. |
How to prepare for a conversation like this
Memorizing the lines is not enough: the other person will say their own thing, not what is written. What helps more is catching the key words by ear and keeping three rescue phrases ready: “I don't understand”, “repeat, please”, “slower”.
And one more thing phrasebooks do not mention: awkwardness gets in the way more than not knowing the words.
- Fear of making mistakes gets in the way of learning a language, and noticeably so. The link turns up study after study, and together those studies cover almost twenty thousand people.checked many timesTeimouri, Goetze & Plonsky, 2019, Studies in Second Language Acquisition 41(2) · 19,933 participants from 23 countries; correlation with results r = −0.36.
- That fear can be dealt with — the methods have been tested and they work.checked many timesXiong et al., 2024, Journal of Language and Social Psychology · 37 studies, anxiety reduced by −0.61. Of the seven conditions examined, only age turned out to matter.
Frequently asked
How do you start a conversation in Western Armenian in this situation?
“Բարեւ ձեզ (parev tsez), կ'ուզեմ (g'uzem) ճշտել (jshdel) մատակարարման (madagararman) ժամկէտը (zhamgedə)։” (parev tsez, g'uzem jshdel madagararman zhamgedə) — Hello, I would like to clarify the delivery term. The first line in such a conversation is almost always the same, and that is the one worth learning: the other person will carry it from there.
What if you did not understand the reply?
Say “I don't understand” and “repeat, please” — both are in the rescue set. Admitting your language is still shaky almost always makes the other person more patient.
Should you memorize the dialogue?
No. It is more useful to catch the key words by ear: the other person will say their own thing, and a memorized line will not always fit their reply.