LingoflySubscription terms
Pro adds the lessons of your personal program, the weekly review, drill sessions without spending gems and pronunciation check to the free course. The month renews itself; the year is a one-off payment. Before payment we ask separately for consent to start at once, and you can ask for the money for unused time back within 14 days of payment. The full terms are below.
What you are buying
Pro is an addition to the free Lingofly course, not access to it. The base course, vocabulary, alphabet, review, streak and achievements work without any payment and keep working after the subscription ends.
The subscription adds:
- all the lessons of your personal program, and up to 3 programs at once
- the weekly review: what stuck, what slipped and why — from your answers over 30 days
- two daily quests on top of the usual three
- every month — a streak freeze and 150 gems
- the “Conversation” drill whenever you like, on top of the conversation in the daily plan
- drill sessions without spending gems — without a subscription a session costs 200 💎, which you earn by studying
- a pronunciation check that tells you whether the word you said aloud can be recognised — it does not analyse individual sounds
- the tutor prepares your program's material first in the queue
Who is selling
The service is provided by Zorqubit Labs LLC (Lingofly). For anything at all, including payment and refunds, write to support@zqbl.org.
The company is registered in Missouri, United States. Company website: [zqbl.org](https://zqbl.org/).
Term, price and renewal
| Plan | Price | Term | Renews itself |
|---|---|---|---|
| Week | 300 ⭐ | 7 days | no, a one-off payment |
| Month | 1000 ⭐ | 30 days | yes, every 30 days |
| Year | 8000 ⭐ | 360 days | no, a one-off payment |
| Family, a week | 500 ⭐ | 7 days | no, a one-off payment |
| Family, a month | 1500 ⭐ | 30 days | yes, every 30 days |
| Family, a year | 10000 ⭐ | 360 days | no, a one-off payment |
The month renews itself, the year does not. That is not a choice but the way Telegram works: a subscription period in Stars can only be thirty days. The yearly plan is a one-off payment after which nothing is charged.
Price and term are named before payment — on the screen and in the invoice itself that Telegram or the store opens. No purchase goes through without that screen.
How to switch off renewal
- In Telegram — with the button on the “Pro” screen in the app, or in Telegram's own subscription settings.
- In the App Store — in Apple's subscription settings, no later than a day before the term ends: anything switched off later, Apple will still renew once.
- In Google Play — in the Play subscription settings.
Consent to start immediately, and 14 days to withdraw
Access to Pro opens right after payment — that is what it is bought for. But buying at a distance has another side: under the laws of Armenia, Georgia, Serbia and Turkey you have 14 days to cancel the service without giving a reason, and performance already begun changes how that right works.
That is why it is written separately, right at the purchase button rather than in this document:
By pressing the payment button I ask for access to start right away and I understand: if I change my mind within 14 days, the money comes back minus the days I have used, and once the paid period has run out in full, no right to withdraw is left.
The Lingofly payment screen, the line by the purchase button
By pressing the button you ask for access to open immediately and agree that, if you cancel, you pay for the days already used. The text sits right by the button — not in this document and not behind a “more” link — so that you read it at the moment you decide. When you pay with Stars, the bot immediately sends you a Telegram message recording this together with what was bought, for how long and for how much. For purchases in the App Store and Google Play, the store itself sends the receipt.
Where the 14 days come from
| Country | Provision | Term |
|---|---|---|
| Armenia | Law on Protection of Consumer Rights, art. 24.4(1) (in force from 2026-07-01, HO-178-N) | 14 days |
| Georgia | Law on Protection of Consumer Rights, art. 13(1) | 14 calendar days |
| Serbia | Consumer Protection Law 35/2026, art. 29 (applied from 2026-08-02) | 14 days |
| Turkey | Regulation on distance contracts, art. 9 | 14 days |
| Kazakhstan | the law sets no time limit for the right to withdraw from the service | — |
Refunds
We refund the unused time. You can ask for it within 14 days of payment — by email to support@zqbl.org with the date and amount.
A share of what you paid is returned, by the number of days remaining. From what you actually paid, not the monthly price: someone who bought a year and left after a month pays for that month at their yearly rate, not at the monthly plan's price.
On our price list the difference is 333 ⭐ per person, and it is against us on purpose. Calculating the deduction at the more expensive plan would mean charging more for the month than the person paid for it.
Refunds by channel
| Where it was bought | Who decides | How |
|---|---|---|
| Telegram Stars | us | a letter to support@zqbl.org; Stars are returned to the Telegram account |
| the App Store | Apple | a refund request in the App Store; Apple, as the agent, returns the purchase price |
| Google Play | Google and us | the first 48 hours through Play; after that write to us and we will refund by these same rules |
When we refund without questions
- you were charged twice for the same term;
- the payment went through but access did not open;
- you bought by mistake and never started using it;
- we failed to deliver what is promised in the “What you are buying” section.
Turkey, separately: subscriptions of a year or more
Turkish consumer law grants a right under subscription contracts that consent cannot waive, and we state it plainly rather than hide it.
The consumer may at any time terminate a subscription contract concluded for an indefinite term or a definite term longer than one year, without giving reasons and without paying a penalty.
Law No. 6502, art. 52(4)
The seller or supplier must, within fifteen days of the termination notice taking effect, return the remainder of the amount the consumer paid, with no deductions of any kind.
Law No. 6502, art. 52(5)
The yearly plan is 360 days, so by the letter it is shorter than a year: it falls neither under the law's “more than one year” nor under the subscription regulation's “one year or more”. The law and the regulation also differ from each other — “more than a year” against “a year or more” — but that does not affect our plan.
Support, and where to ask what
| What you need | Where to go |
|---|---|
| A question about payment, charges, refunds | the /paysupport command in the bot, or a letter to the support email |
| The subscription terms in brief, right in the chat | the /terms command in the bot |
| The terms in full | this page |
| What the app knows about you | The personal data processing policy and the GDPR information |
| Everything else | support@zqbl.org |
Replies come to the address the letter was written from. If it is about money, name the date and the amount — with them a payment is found in a minute; without them we have to ask again and lose a day.
Frequently asked
Will anything be charged automatically?
The monthly plan renews itself: the same amount every 30 days until you switch it off. The yearly one is a one-off payment and does not renew. What exactly the invoice will show is written on the button before you press it.
What happens to what I have learned if I do not renew?
Nothing. Words stay in your dictionary and keep coming up for review; your streak and achievements stay with you. Only what the subscription added closes: the lessons of your personal program, the weekly review, drill sessions without spending gems and pronunciation check.
I pressed the button that says “open access now” — does that mean no refund?
They will. This request does not take the right to cancel away — it puts a price on it: within 14 days of payment you get back the money for the unused time, and a share is kept for the days you used. The right to cancel remains only until the paid term has run its full course. Write to support, state the date and the amount.
How much is refunded if I bought a year and leave after a month?
A share of what you paid for the year, by the number of days remaining. Not at the monthly rate: for the month you used, you paid your yearly price, and there is nothing to charge you above it.
I bought in the App Store — who do I go to for a refund?
To Apple: the money went through it, and the refund decision is its. If Apple refused, write to us — we cannot return its payment, but we can extend or close the access term, and that is in our power.
How do I switch off renewal?
With the button on the “Pro” screen in the app — or where you bought it: in Telegram, App Store or Google Play subscriptions. Access is not taken away: the paid term runs to its end.