English

Phone at the repair shop in Polish

A service centre reception desk on the outskirts in Polish. 6 phrases that the conversation is made of: «Telefon nie ładuje się i ekran się zawiesza.» — The phone is not charging and the screen freezes; «Sprawdzili państwo kable i ładowarkę?» — Have you checked the cables and the charger? The conversation is predictable: few lines, and almost all of them repeat from one exchange to the next.

Updated September 1, 2026 · Lingofly

How the whole thing sounds

The situation: a service centre reception desk on the outskirts. The conversation is short and predictable — which is exactly what makes it good for a first try: few lines, and almost all of them repeat from one exchange to the next.

  • Telefon nie ładuje się i ekran się zawiesza.
    The phone is not charging and the screen freezes.
  • Sprawdzili państwo kable i ładowarkę?
    Have you checked the cables and the charger?
  • Tak, ładowarka działa.
    Well, the charger works.
  • Zrobimy diagnostykę. Kosztuje pięćdziesiąt euro.
    We will do the diagnostics. It costs fifty euros.
  • A jaki jest koszt naprawy?
    And what is the cost of the repair?
  • To zależy. Jeśli bateria, około sto euro.
    It depends. If it is the battery, about a hundred euros.

Lines one by one

Lines from the dialogue “phone at the repair shop”
PolishTranslation
Telefon nie ładuje się i ekran się zawiesza.The phone is not charging and the screen freezes.
Sprawdzili państwo kable i ładowarkę?Have you checked the cables and the charger?
Tak, ładowarka działa.Well, the charger works.
Zrobimy diagnostykę. Kosztuje pięćdziesiąt euro.We will do the diagnostics. It costs fifty euros.
A jaki jest koszt naprawy?And what is the cost of the repair?
To zależy. Jeśli bateria, około sto euro.It depends. If it is the battery, about a hundred euros.

How to prepare for a conversation like this

Memorizing the lines is not enough: the other person will say their own thing, not what is written. What helps more is catching the key words by ear and keeping three rescue phrases ready: “I don't understand”, “repeat, please”, “slower”.

And one more thing phrasebooks do not mention: awkwardness gets in the way more than not knowing the words.

Frequently asked

How do you start a conversation in Polish in this situation?

“Telefon nie ładuje się i ekran się zawiesza.” — The phone is not charging and the screen freezes. The first line in such a conversation is almost always the same, and that is the one worth learning: the other person will carry it from there.

What if you did not understand the reply?

Say “I don't understand” and “repeat, please” — both are in the rescue set. Admitting your language is still shaky almost always makes the other person more patient.

Should you memorize the dialogue?

No. It is more useful to catch the key words by ear: the other person will say their own thing, and a memorized line will not always fit their reply.

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