English

A batch with a defect in Hebrew

A warehouse keeper and a driver sort out a batch of goods that arrived with a defect in Hebrew. 6 phrases that the conversation is made of: «יש לי תעודת משלוח, אבל כל האצווה עם פגם.» — I have the invoice, but the whole batch has a defect; «איפה בדיוק? תראו לי מוצר אחד.» — Where exactly? Show me one item.

Updated September 1, 2026 · Lingofly

How the whole thing sounds

The situation: a warehouse keeper and a driver sort out a batch of goods that arrived with a defect. First the whole conversation, then each line on its own, with a translation.

  • יש לי תעודת משלוח, אבל כל האצווה עם פגם.
    йеш ли теудат мишлоах, аваль коль ха-ацава им фегам.
    I have the invoice, but the whole batch has a defect.
  • איפה בדיוק? תראו לי מוצר אחד.
    эйфо бидюк тэру ли муцар эхад.
    Where exactly? Show me one item.
  • כאן, בפינה. זה פגם מהייצור.
    кан би-фина. зэ фегам ме-ха-йицур.
    Here, at the corner. It is a manufacturing defect.
  • אז המוצר לא עומד בתקן ואני לא מקבל אותו.
    аз ха-муцар ло омэд бэ-ткан ве-ани ло мкабэль ото.
    Then the item does not meet the standard, and I will not accept it.
  • המזמין מחכה, ומועד האספקה מתקרב.
    ха-мазмин мехакэ, ве-моэд ха-аспака миткарэв.
    The customer is waiting, and the delivery deadline is coming.
  • שחררו אצווה חדשה ואת זאת החזירו.
    шахарру ацава хадаша ве-эт зот хехзиру.
    Ship a new batch, and return this one.

Lines one by one

Lines from the dialogue “a batch with a defect”
HebrewReadingTranslation
יש לי תעודת משלוח, אבל כל האצווה עם פגם.йеш ли теудат мишлоах, аваль коль ха-ацава им фегам.I have the invoice, but the whole batch has a defect.
איפה בדיוק? תראו לי מוצר אחד.эйфо бидюк тэру ли муцар эхад.Where exactly? Show me one item.
כאן, בפינה. זה פגם מהייצור.кан би-фина. зэ фегам ме-ха-йицур.Here, at the corner. It is a manufacturing defect.
אז המוצר לא עומד בתקן ואני לא מקבל אותו.аз ха-муцар ло омэд бэ-ткан ве-ани ло мкабэль ото.Then the item does not meet the standard, and I will not accept it.
המזמין מחכה, ומועד האספקה מתקרב.ха-мазмин мехакэ, ве-моэд ха-аспака миткарэв.The customer is waiting, and the delivery deadline is coming.
שחררו אצווה חדשה ואת זאת החזירו.шахарру ацава хадаша ве-эт зот хехзиру.Ship a new batch, and return this one.

How to prepare for a conversation like this

Memorizing the lines is not enough: the other person will say their own thing, not what is written. What helps more is catching the key words by ear and keeping three rescue phrases ready: “I don't understand”, “repeat, please”, “slower”.

And one more thing phrasebooks do not mention: awkwardness gets in the way more than not knowing the words.

Frequently asked

How do you start a conversation in Hebrew in this situation?

“יש לי תעודת משלוח, אבל כל האצווה עם פגם.” (йеш ли теудат мишлоах, аваль коль ха-ацава им фегам.) — I have the invoice, but the whole batch has a defect. The first line in such a conversation is almost always the same, and that is the one worth learning: the other person will carry it from there.

What if you did not understand the reply?

Say “I don't understand” and “repeat, please” — both are in the rescue set. Admitting your language is still shaky almost always makes the other person more patient.

Should you memorize the dialogue?

No. It is more useful to catch the key words by ear: the other person will say their own thing, and a memorized line will not always fit their reply.

Next

Rehearse the conversationRun the dialogue